Herein You shall mean You, the User of the Site and Yourself interpreted accordingly. We / Us means Definite Solutions and Our interpreted accordingly. User(s) means the Visitor(s)/User(s) of the Site collectively and/or individually as the context allows. Service is defined as the development program operated by Definite Solutions and the Definite Solutions Toolbar or Toolbar is defined as the desktop toolbar supplied by Definite Solutions.
You have the right to knowwhat kind of personal information we collect, how we collect, and interpret and use all or part of the information voluntarily or involuntarily submitted/revealed by you on our Web site(s). This policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
When you connect to us via chat, phone or email either for service or enquiry, we need to collect personally identifiable information. We may ask you verbally or may ask you to fill the registration or any other from in electronic format. The information may include user contact information (such as First and Last name, E-mail address, Phone number, Postal address, Company name and address, etc.) This information or the contact details will be used to assess the needs that you have pertaining to home- or business-purpose technical products, including procurement, deployment, usage, and troubleshooting linked problems, if any, and respond in your interest accordingly with the available resources. In addition, personal information will be used to administer your account, send you a newsletter, send you marketing communications (at your sole discretion), improve our Web site and marketing efforts, conduct research and analysis, and display content based upon your interest.
Payment / Sensitive Information
If user demands for the service at his/her discretion and fills the requisite forms, we will collect credit card information, and other payment information necessary for the processing of the payment. Definite Solutions may use a third-party payment processing vendor for verifying credit cards for billing purposes. This requires us to share user name, credit card number, expiration date and billing address with the credit card processing company. However, that’s done only to a limited extent to meet the objective of payment transaction. If you represent a company that wishes to become a Definite Solutions affiliate or partner, we may also collect certain sensitive business details such as Tax ID number and/or Social Security Number.
Aggregate / Anonymous Information
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track user movements around the site and to gather demographic information about our user base. We do not link this automatically-collected data to personally identifiable information.
Credit/Debit Card details
The credit and debit card details given by you with regards to your payment are purely used only for processing purposes. All steps to secure your data while it is in our possession are taken. We reserve the right of using this data like the billing address for future client concerns and render the assurance of not sharing this information with a third party.
We display personal testimonials and reviews of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at the information below.
Tell a Friend
If you choose to use our referral service to tell a friend about our site or a specific product in our store, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit ourwebsite. Definite Solutions stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at email@example.com to request that we remove this information from our database.
Cookies and other Tracking Technologies
Online Behavioral Advertising
Third Party Tracking
Information sharing and disclosure
We may also disclose your personal information:
Access and Choice
If your personal information changes, you may correct, update, amend, remove, or ask to have it removed by making the change on your user account settings page by emailing our Customer Support at firstname.lastname@example.org or postal mail at the contact us address given on our website. If you no longer desire our service, please contact us directly. We will respond to your request within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to subscribe to our newsletter or other marketing material, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in the deliverable’s, configuring the email preferences in your account settings page or you can contact us at email@example.com
In-House Privacy Protection and Security
Definite Solutions measures to protect your privacy through in-house practices include:
Encrypted Web site and model code-of-conduct
We are committed to protect your privacy at all points. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. We facilitate you a secure Web page designed with the industries best encryption protocols (SSL), when or wherever we need your personal information. While ordering our plan or making payment online you can see the lock icon on the address bar or somewhere below the page. Also, we have a well-protected IT infrastructure, and our employees adhere with a model code-of-conduct to make sure your confidential or sensitive information are secure. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee absolute security. If you have any questions about security on our Web site, you can contact us at firstname.lastname@example.org
Ideal verification method
Once, you are enrolled with us, we will send you a welcome mail to cross-verify password and log-on name. This is done to make sure that the services or products that we serve reach the right party address or destination. In case of any changes with your personally identifiable information, we provide you with a safe and secure way to get those amended successfully.
Third Party Links